{"id":104601,"date":"2025-05-08T03:49:33","date_gmt":"2025-05-08T03:49:33","guid":{"rendered":"https:\/\/velisfashion.com\/?page_id=104601"},"modified":"2026-01-26T13:35:49","modified_gmt":"2026-01-26T13:35:49","slug":"return-exchange","status":"publish","type":"page","link":"https:\/\/velisfashion.com\/zh\/return-exchange\/","title":{"rendered":"Return &amp; Exchange"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"104601\" class=\"elementor elementor-104601\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1193e87 e-flex e-con-boxed e-con e-parent\" data-id=\"1193e87\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc590d2 elementor-widget elementor-widget-heading\" data-id=\"fc590d2\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Return &amp; Exchange<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fee32ed elementor-widget elementor-widget-wd_text_block\" data-id=\"fee32ed\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>Thank you for shopping with VELIS FASHION. We hope that you're pleased with your order. If for any reason you're not fully satisfied, you can return any purchase within 14 days of receipt.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e35707 elementor-widget elementor-widget-wd_accordion\" data-id=\"8e35707\" data-element_type=\"widget\" data-widget_type=\"wd_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"wd-accordion wd-style-default wd-titles-left wd-opener-pos-right wd-opener-style-arrow\" data-state=\"first\">\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn wd-active\" data-accordion-index=\"0\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIf you are in the European Union:\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content wd-active\" data-accordion-index=\"0\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>For returns, please inform your order number or invoice number to <span style=\"text-decoration: underline;\"><strong>customercare@velisfashion.com<\/strong><\/span>, and please follow the instructions:<\/p><p>Put your returned item(s) in a package (you can use the original or any package).<\/p><p>Close the parcel securely and attach the return label (which is provided to your email) to the outside. Please insure to pack it properly to avoid any damage during the transport.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"wd-accordion-item\">\n\t\t\t\t\t<div class=\"wd-accordion-title wd-role-btn\" data-accordion-index=\"1\" tabindex=\"0\">\n\t\t\t\t\t\t<div class=\"wd-accordion-title-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\tIf you are in the non European Union countries:\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<span class=\"wd-accordion-opener\"><\/span>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<div class=\"wd-accordion-content wd-entry-content\" data-accordion-index=\"1\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<p>Please inform your order number or invoice number to <span style=\"text-decoration: underline;\"><strong>customercare@velisfashion.com<\/strong><\/span> and arrange your return shipping to our address:<\/p><p style=\"text-align: center; margin-bottom: -6px;\">HD VELIS KFT<\/p><p style=\"text-align: center; margin-bottom: -2px;\">Bezeredj ut 19 (doorbell 11)<\/p><p style=\"text-align: center; margin-bottom: -2px;\">1081 Budapest<\/p><p style=\"text-align: center; margin-bottom: -2px;\">Hungary<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-018c57f elementor-widget elementor-widget-wd_text_block\" data-id=\"018c57f\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-left\">\n\t\t\t\n\t\t\t<p>We does not take responsibility should any damages occur during return shipping due to negligent packaging<\/p><p>We only accept returned item(s) with the original condition (unused, unwashed, with original tags, dust bag and packaging)<\/p><p><span style=\"font-size: 16px;\">The value of the returned item(s) will be reimbursed within 14 days of the receipt, using the original payment method.<\/span><\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-31883b2 tka-section-mt e-flex e-con-boxed e-con e-parent\" data-id=\"31883b2\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-08efd5d e-flex e-con-boxed e-con e-child\" data-id=\"08efd5d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7b2eba8 e-con-full e-flex e-con e-child\" data-id=\"7b2eba8\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-128e0cc elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"128e0cc\" data-element_type=\"widget\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<div class=\"elementor-icon\">\n\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e34c351 elementor-widget elementor-widget-heading\" data-id=\"e34c351\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">EMAIL US<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00fe29e e-con-full e-flex e-con e-child\" data-id=\"00fe29e\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a287cd elementor-widget elementor-widget-wd_text_block\" data-id=\"8a287cd\" data-element_type=\"widget\" data-widget_type=\"wd_text_block.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"wd-text-block reset-last-child text-center\">\n\t\t\t\n\t\t\t<p><strong><span style=\"text-decoration: underline;\"><a title=\"\" href=\"mailto:customercare@velisfashion.com\" rel=\"\" data-tracking=\"\">customercare@velisfashion.com<\/a><\/span><\/strong><br \/>Our Customer Care team will respond within 24 hours.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Return &amp; Exchange Thank you for shopping with VELIS FASHION. We hope that you&#8217;re pleased with your order. If for<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-104601","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/pages\/104601","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/comments?post=104601"}],"version-history":[{"count":9,"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/pages\/104601\/revisions"}],"predecessor-version":[{"id":328617,"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/pages\/104601\/revisions\/328617"}],"wp:attachment":[{"href":"https:\/\/velisfashion.com\/zh\/wp-json\/wp\/v2\/media?parent=104601"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}